Common Errors When Importing a CSV File into Evalandgo
Common Errors When Importing a CSV File into Evalandgo
When you import a CSV file into Evalandgo to add contacts, some errors may block or invalidate the import. Below is the list of the most common error messages, their meaning, and how to fix them.
Frequent Import Errors and Solutions
βAn error occurred while reading the file.β
The CSV file could not be read by the application.
The Β§ character is reserved by our system and cannot appear in column names.
π Edit the column header concerned and re-import the file.
βYou cannot have duplicate email addresses (line X, column Y).β
One or more email addresses appear multiple times in your file. The first occurrence is indicated.
π Check for duplicates in Excel using Conditional Formatting > Duplicate Values. Pay attention to invisible spaces before or after email addresses.
The email address does not follow a valid format (e.g., missing @ or domain).
π Correct the invalid email address and re-import the file.
βYou cannot have duplicate usernames (line X, column Y).β
Some identifiers appear more than once in your file.
π Fix the duplicates. Each identifier must be unique.
βThe fields to import must necessarily contain the "Email" or "Username" field.β
The import requires at least one piece of data to identify each contact.
π Add an Email or Identifier column.
βYou must select at least one field to import.β
You didnβt select any field to map from your CSV file.
π Select at least one column before starting the import.
βThe number of fields selected does not match your file (missing column(s)).β
The number of fields selected is greater than the number of columns in your CSV.
π Make sure your file contains all the columns you are trying to import.